|
|
| (24 intermediate revisions by the same user not shown) |
| Line 1: |
Line 1: |
| − | One of the main goals of WIMEDS is to automatically coordinate the cooperation between a variety of actors. These actors range from WHO Officials, through Ministries of Health, to Manufacturers. Depending on their role in WIMEDS, different actors have different responsibilities and they certainly engage differently with the system. Below we explain the main actors and their roles in WIMEDS. | + | One of the main goals of WIMEDS is to automatically coordinate the cooperation between a variety of actors (shown below). The actors receive tasks depending on the part of the process flow where they participate. To see more details about the tasks that are assigned to the actors inside the system, click on the links below. |
| − | === NTD Programme Manager (PM) ===
| |
| − | The Programme Manager is the Medical Officer who acts as the head of an NTD Programme. His role within the system is to perform the task of '''Calling for Forecasts''', '''Approving Forecasts''' and engaging in the sub-process of '''Procuring''' Medical Supplies.
| |
| − | === NTD Techical Officer (TO) ===
| |
| − | The Technical Officer is the person in charge of procuring the medical supplies. Therefore, his interaction with WIMEDS starts when the forecasts are finally approved by all the levels in the approval phase and they need to be procured. Specifically, the role of TO is to '''Create''' and '''Upload/Insert''' the Procurement Order.
| |
| | | | |
| − | == WHO Regional Office (RO) ==
| + | '''[[ Actor Ministry of Health| Ministry of Health - click for more details]]''' </br> |
| | | | |
| − | ===Short Description===
| + | '''[[ Actor WHO Country Office| WHO Country Office - click for more details]]''' </br> |
| | | | |
| − | The Regional Officer is the actor in charge of approving forecasts or emails (i.e., calls for forecasts), when they reach the Regional Office level. Thus, the processes on which RO is involved include the Call for Forecast and Forecast Submission.
| + | '''[[ Actor WHO Regional Office| WHO Regional Office - click for more details]]''' </br> |
| | | | |
| − | ===Activities involved in===
| + | '''[[ Actor WHO Technical Officer| WHO Technical Officer - click for more details]]''' </br> |
| | | | |
| − | '''RO approve Call for Forecast Email'''
| + | '''[[ Actor WHO HQ Programme Manager | WHO HQ Programme Manager - click for more details]]''' </br> |
| | | | |
| − | When the Programme Mananger (WHO Headquarters) calls for forecast, an email (i.e., call for forecast email) needs to be send to the Ministries of Health. However, before reaching the Ministry of Health, this email needs to be approved by the Regional Office. Therefore, given the email, the RO needs to decide whether it is going to accept or reject it.
| + | '''[[ Actor Manufacturer| Manufacturer - click for more details]]''' </br> |
| − | | |
| − | '''What triggers the activity''': This activity is triggered when the Programme Manager HQ calls the countries that have an agreement signed, to forecast for the upcoming year. | |
| − | | |
| − | '''What happens after the activity is completed''': If the Call for Forecast email is accepted, a task is created for the Country Office (the CO similarly needs to approve or reject before reaching the Ministry of Health). Otherwise, if the email is rejected, an automatic notification email is sent to the Programme Manager HQ to notify him about the rejection.
| |
| − | | |
| − | '''RO approve Forecast Submission'''
| |
| − | | |
| − | The forecast (including the corresponding document) submitted by the Ministry of Health need to be approved by the Country Office and Regional Office before reaching the WHO Headquarters. Thus in this task the RO, after careful examination needs to approve or reject the forecast.
| |
| − | | |
| − | '''What triggers the activity''': This activity is triggered if the Country Office approves the forecast submitted by the Ministry of Health.
| |
| − | | |
| − | '''What happens after the activity is completed''': If the forecast is approved, a task is created for the Programme Manager HQ, who needs to give the final decision. If the forecast is rejected, a task and an email with the feedback from the RO is sent to the Minsitry of Health, who needs to take into consideration the feedback and edit the forecasted amount. In addition, regardless of the decision, a notification email is sent to the participating actors to notify them about the decision of RO.
| |
| − | | |
| − | == WHO Country Office (CO) ==
| |
| − | | |
| − | The Country Office is the actor in charge of approving forecasts or emails (i.e., calls for forecasts), when they reach the Regional Office level. Additionally the CO is involved in giving the green light for the shipments to be dispatched to the country. Therefore, the processes on which CO is involved include the Call for Forecast, Forecast Submission and Shipment Reception.
| |
| − | | |
| − | '''RO approve Call for Forecast Email'''
| |
| − | | |
| − | When the Programme Mananger (WHO Headquarters) calls for forecast, an email (i.e., call for forecast email) needs to be send to the Ministries of Health. However, before reaching the Ministry of Health, this email needs to be approved by the Regional Office. Therefore, given the email, the RO needs to decide whether it is going to accept or reject it.
| |
| − | | |
| − | '''What triggers the activity''': This activity is triggered when the Programme Manager HQ calls the countries that have an agreement signed, to forecast for the upcoming year.
| |
| − | | |
| − | '''What happens after the activity is completed''': If the Call for Forecast email is accepted, a task is created for the Country Office (the CO similarly needs to approve or reject before reaching the Ministry of Health). Otherwise, if the email is rejected, an automatic notification email is sent to the Programme Manager HQ to notify him about the rejection.
| |
| − | | |
| − | '''RO approve Forecast Submission'''
| |
| − | | |
| − | The forecast (including the corresponding document) submitted by the Ministry of Health need to be approved by the Country Office and Regional Office before reaching the WHO Headquarters. Thus in this task the RO, after careful examination needs to approve or reject the forecast.
| |
| − | | |
| − | '''What triggers the activity''': This activity is triggered if the Country Office approves the forecast submitted by the Ministry of Health.
| |
| − | | |
| − | '''What happens after the activity is completed''': If the forecast is approved, a task is created for the Programme Manager HQ, who needs to give the final decision. If the forecast is rejected, a task and an email with the feedback from the RO is sent to the Minsitry of Health, who needs to take into consideration the feedback and edit the forecasted amount. In addition, regardless of the decision, a notification email is sent to the participating actors to notify them about the decision of RO.
| |
| − | | |
| − | == Ministry of Health (MoH) ==
| |
| − | The Ministry of Health is the actor in charge of submitting the forecasts and the related documents. From there on, this actor is a contact point for a given forecast at the Ministry of the Country. Therefore, along the process this actor may receive different ''notification'', ''reminder'', or ''action'' emails. Yet, the exact role of the MoH is to '''Insert''' and '''Upload''' all the ''necessary information or documents'' with respect to a Forecast.
| |
| − | === Manufacturer ===
| |
| − | The Manufacturer enters the game when the Medical Supplies need to be procured. Since the medical supplies are distributed from the Manufacturer directly to the Country, the role of the Manufacturer is to '''Enter''' the ''estimated delivery dates'' into WIMEDS. These dates can then be tracked by the different actors.
| |
| − | <!--[[File:Roles_WIMEDS.png|700px|center|text-bottom]]--> | |
