Difference between revisions of "WIMEDS Actors"

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One of the main goals of WIMEDS is to automatically coordinate the cooperation between a variety of actors. These actors range from WHO Officials, through Ministries of Health, to Manufacturers. Depending on their role in WIMEDS, different actors have different responsibilities and they certainly engage differently with the system. Below we explain the main actors and their roles in WIMEDS.
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One of the main goals of WIMEDS is to automatically coordinate the cooperation between a variety of actors (shown below). The actors receive tasks depending on the part of the process flow where they participate. To see more details about the tasks that are assigned to the actors inside the system, click on the links below.
=== NTD Programme Manager (PM) ===
 
The Programme Manager is the Medical Officer who acts as the head of an NTD Programme. His role within the system is to perform the task of '''Calling for Forecasts''', '''Approving Forecasts''' and engaging in the sub-process of '''Procuring''' Medical Supplies.
 
=== NTD Techical Officer (TO) ===
 
The Technical Officer is the person in charge of procuring the medical supplies. Therefore, his interaction with WIMEDS starts when the forecasts are finally approved by all the levels in the approval phase and they need to be procured. Specifically, the role of TO is to '''Create''' and '''Upload/Insert''' the Procurement Order.
 
  
== WHO Regional Office (RO) ==
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'''[[ Actor Ministry of Health| Ministry of Health - click for more details]]''' </br>
  
===Short Description===
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'''[[ Actor WHO Country Office| WHO Country Office - click for more details]]''' </br>
  
The Regional Officer is the actor in charge of approving forecasts or emails (i.e., calls for forecasts), when they reach the Regional Office level. Thus, the processes on which RO is involved include the Call for Forecast and Forecast Submission.
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'''[[ Actor WHO Regional Office| WHO Regional Office - click for more details]]''' </br>
  
===Activities involved in===
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'''[[ Actor WHO Technical Officer| WHO Technical Officer - click for more details]]''' </br>
  
'''RO approve Call for Forecast Email'''
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'''[[ Actor WHO HQ Programme Manager | WHO HQ Programme Manager - click for more details]]''' </br>
  
When the Programme Mananger (WHO Headquarters) calls for forecast, an email (i.e., call for forecast email) needs to be send to the Ministries of Health. However, before reaching the Ministry of Health, this email needs to be approved by the Regional Office. Therefore, given the email, the RO needs to decide whether it is going to accept or reject it. 
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'''[[ Actor Manufacturer| Manufacturer - click for more details]]''' </br>
 
 
'''What triggers the activity''': this activity is triggered when the Programme Manager HQ calls the countries that have an agreement signed, to forecast for the upcoming year.
 
 
 
'''What happens after the activity is completed''': If the Call for Forecast email is accepted, a task is created for the Country Office (the CO similarly needs to approve or reject before reaching the Ministry of Health). Otherwise, if the email is rejected, an automatic notification email is sent to the Programme Manager HQ to notify him about the rejection.
 
 
 
'''RO approve Forecast Submission'''
 
 
 
 
 
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His/her interaction with the system is required when the flow of approval phases reaches the Regional Office. Specifically, the role of RO is to '''Approve''' or '''Reject''' a Forecast made by the Ministry of Health.
 
CALL FOR FORECAST (the functions in this part of the process)
 
FORECAST SUBMISSION (-)
 
-->
 
 
 
=== WHO Country Office (CO) ===
 
The Country Officer is the person in charge of approving the forecasts or emails when they reach the Country Office level. His/her interaction with the system is required when the flow of approval phases reaches the Country Office. Specifically, the role of CO is to similarly '''Approve''' or '''Reject''' a Forecast made by the Ministry of Health.
 
=== Ministry of Health (MoH) ===
 
The Ministry of Health is the actor in charge of submitting the forecasts and the related documents. From there on, this actor is a contact point for a given forecast at the Ministry of the Country. Therefore, along the process this actor may receive different ''notification'', ''reminder'', or ''action'' emails. Yet, the exact role of the MoH is to '''Insert''' and '''Upload''' all the ''necessary information or documents'' with respect to a Forecast. 
 
=== Manufacturer ===
 
The Manufacturer enters the game when the Medical Supplies need to be procured. Since the medical supplies are distributed from the Manufacturer directly to the Country, the role of the Manufacturer is to '''Enter''' the ''estimated delivery dates'' into WIMEDS. These dates can then be tracked by the different actors.
 
<!--[[File:Roles_WIMEDS.png|700px|center|text-bottom]]-->
 

Latest revision as of 16:20, 8 April 2020

One of the main goals of WIMEDS is to automatically coordinate the cooperation between a variety of actors (shown below). The actors receive tasks depending on the part of the process flow where they participate. To see more details about the tasks that are assigned to the actors inside the system, click on the links below.

Ministry of Health - click for more details

WHO Country Office - click for more details

WHO Regional Office - click for more details

WHO Technical Officer - click for more details

WHO HQ Programme Manager - click for more details

Manufacturer - click for more details