Difference between revisions of "Requesting Medical Supplies"

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(Fill in Medicine and Patient Information)
(Approve Request)
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== Approve Request ==
 
== Approve Request ==
  
TO DO:
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Once the request is submitted by the requestor, the request is received at the WHO. An actor from WHO (e.g., Technical Officer) has now the task of approving the request by validating i) the health facility selected (if it is a new health facility) ii) the information wrt the medicine and patient iii) the shipment documents. Thus similarly to the requestor, the WHO actor sees 3 tabs and therefore needs to approve each tab separately.
  
 
== Create and Dispatch Shipment ==
 
== Create and Dispatch Shipment ==

Revision as of 13:48, 15 March 2020

The Requesting process aims to accommodate ad-hoc requests for medical supplies. That is, this component of WIMEDS can be used by anyone that needs to urgently request medical supplies for NTDs from WHO. The Requesting Process is currently deployed and in production in the following link. Its main sub-components are shown in the figure below.

File:Requesting.png
High level view of the tasks and their corresponding actors for the Requesting Process

Create Account

In order to be able to submit a request, a user needs to create an account in WIMEDS. This is done by filling the necessary information in the following link. A screenshot of the form to be filled is shown in the figure Create account. Once the form is completed the user receives an email with a link that needs to be clicked in order to activate the account.


Create account
Create account: the form used to allow users to create accounts that can request medical supplies.

Fill in and Submit Request

The task of submitting a new request starts with the requestor selecting the disease and the type of medicine to be requested. Next, the requestor is expected to fill-in a form which consists of three tabs: 1) Selecting the health facility for which the disease is requested. 2) Filling in information about the medical supply requested and the patient for which the same is requested. 3) Uploading the necessary authorization documents that are required for the medical supply to be shipped to the country.

File:Medicine-request-tabs.png
Medicine request form: consisting of three main tabs.

Health Facility

Medical supplies are requested on behalf of a health facility, therefore the requestor needs to select the health facility he/she is representing from the list of the already registered health facilities. However, if the health facility cannot be found on the list, he/she can add a new health facility under the corresponding administrative division (e.g., if the health facility is located in Barcelona, the user needs to locate the city of Barcelona and add the health facility under Barcelona). Finally, any additional consignment delivery details can be provided here too.

Select a registered health facility

In the figure below a screenshot corresponding to the form for selecting a registered health facility is shown.

Select health facility
Select health facility: selecting an already registered health facility.
Add a new health facility

If a health facility cannot be found on the list of the existing ones, it needs to be added manually. In the figure below we show a screenshot of the form that corresponds to the adding of the health facility. Note that the information with respect to the name and address of the health facility are mandatory.

Add health facility
Add a new health facility: inserting all the necessary information.
Consignment delivery details

In the last part of this tab some additional information with respect to the consignment delivery can be added. This information includes the shipping address (where the medical supplies need to be shipped), information about the department and unit of the requestor, and finally, information wrt whether the health facility already has an international courier account to cover the shipping costs. A screenshot of the form corresponding to this is shown below.

Consignment delivery details
Consignment delivery details: insert additional information wrt the consignment delivery.

Fill in Medicine and Patient Information

After having completed the information wrt the health facility, the user needs to continue filling the second tab, which is related to data about the medicine and the patient. Some of the information requested is mandatory. For instance, the age and weight of the patient, the medicine requested, its quantity, and the phase of the disease. Given this information the system is able to provide the correct prescription for a given medicine (i.e., the recommended quantity). In the figure below, a screenshot of this form is shown.

File:Todo.png
Fill in medicine and patient information: inserting all the mandatory information.

Upload Documents required for Shipment

Some documents are necessary for the shipment of medicines. These can be authorization (approval) to import the medicines in the country or any other document required for customs. The necessary documents can be uploaded in the third tab of the form, as shown in the figure below.

File:Todo.png
Documents required for shipment: authorization documents or any document required for customs.

Approve Request

Once the request is submitted by the requestor, the request is received at the WHO. An actor from WHO (e.g., Technical Officer) has now the task of approving the request by validating i) the health facility selected (if it is a new health facility) ii) the information wrt the medicine and patient iii) the shipment documents. Thus similarly to the requestor, the WHO actor sees 3 tabs and therefore needs to approve each tab separately.

Create and Dispatch Shipment

TO DO:

Confirm Shipment Reception

TO DO: